FAQ
How can I track my shipment?
You can easily track your shipment using our online tracking tool available on our website. Simply enter your tracking number, and you’ll receive real-time updates on the status and location of your cargo. If you need further assistance, our customer support team is available 24/7 to help with any tracking inquiries.
What should I do if my shipment is delayed or damaged?
If your shipment is delayed or damaged, please contact our customer support team immediately. We will investigate the issue and work to resolve it as quickly as possible. For damaged shipments, please provide detailed information and photos of the damage to facilitate the claims process.
Are there any restrictions or prohibited items for shipping?
Yes, certain items are restricted or prohibited from shipping due to regulatory, safety, or legal reasons. These can include hazardous materials, perishable goods, and specific items regulated by international laws. Please check our list of restricted items on our website or contact our customer service for guidance on shipping specific items.
